Sending Email for Rush Request

Sending Email for Rush Request

If mail needs to get printed and mailed out sooner than the standard processing time, a rush request email will need to be sent to the appropriate departments informing them. Barry Zehrt is the main person who the email is sent to and will follow the process of the rush. The other people that are always copied on the rush request are as follows: Patrick Tulley, Lauren Klar, David Gibson, Tyron Betts, Karl Schwegmann, Roy Behymer, John Niendick, Kelley Probst, Ryan Dixon, Jennifer Pipe and the direct marketing coach on the order. In the subject line of the email type in all caps surrounded by asterisks: ***RUSH REQUEST*** along with job number and customer’s full name. In the body of the email, enter the job details, what needs to happen such a create a proof first or proof is already approved and just need to be printed and mailed and with the quantity and mail piece:

need to be printed and mailed and with the quantity and mail piece:

Example: Rush request for 2,500 perforated window letters with indicia postage. Customer would like out in the next 3 days. Giving to Lauren for a proof in the new few minutes.

Example: Rush request for 3,550 small color postcards with fc indicia postage. Job is approved and giving to Lauren shortly.

Always keep Barry and the rest of the team on the email apprised of the current status of the rush job by replying to original rush request email:

Example: Job is now approved and taking over to list processor

Example: Proof has been rejected for wording changes, taking back to proof creator for updates.